Refund policy

Refund Policy of ConDigitals

ConDigitals is committed to providing high-quality digital marketing services to our clients. However, we understand that there may be situations where a refund is necessary. Please review our Refund Policy outlined below:

1. Refund Eligibility:

   • Refunds may be issued in the following circumstances:
     • Services not rendered: If ConDigitals fails to deliver the agreed-upon services as outlined in the service agreement.
     • Overpayment: If you have made an overpayment for services rendered by ConDigitals.
     • Dissatisfaction: If you are not satisfied with the quality of our services and have provided valid reasons for your dissatisfaction.

2. Refund Process:

   • To request a refund in 7 days , please contact us at [icondigitalssdnr@gmail.com] with your refund request, including details such as the reason for the refund and any supporting documentation.
   • Our team will review your request and may require additional information to process the refund.
   • Once your refund request is approved, we will initiate the refund process within [24 hr] business days.
   • Refunds will be issued via the original method of payment unless otherwise agreed upon.

3. Non-Refundable Items:

   • Certain fees and charges may be non-refundable, including but not limited to:
     • Setup fees: Non-recurring fees associated with initiating services.
     • Third-party expenses: Costs incurred by ConDigitals on behalf of the client, such as advertising spend or domain registration fees.
     • Customized services: Services that have been customized or tailored to the specific needs of the client.

4. Dispute Resolution:

   • If you are dissatisfied with the outcome of your refund request, you may escalate the matter to our management team for further review.
   • We are committed to resolving disputes in a fair and timely manner to ensure customer satisfaction.

5. Changes to Refund Policy:

   • ConDigitals reserves the right to amend this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
   • It is your responsibility to review this Refund Policy periodically for updates or changes.

6. Contact Us:

   • If you have any questions or concerns about our Refund Policy, please contact us at [contact email or address].

By engaging with ConDigitals and utilizing our services, you agree to abide by the terms of this Refund Policy.

Thank you for choosing ConDigitals for your digital marketing needs